What final step should be taken after pouring a draft beer to complete the process?

The final step after pouring a draft beer is to present the beer to the customer. This step ensures that the service experience is complete and that the customer receives their drink as intended. Properly presenting the beer involves checking for the correct pour, ensuring that it meets the standard for appearance, aroma, and head retention, and possibly offering a brief description to enhance the customer experience.

Closing the faucet immediately after pouring does not represent a customer-focused approach. While it is important to avoid waste and control the beer's flow, doing so right after pouring without engaging with the customer indeed misses an important step in service. Other options, such as tasting the beer or pouring a sample for oneself, do not contribute positively to the customer service experience and are not standard practices in a commercial setting. Presenting the beer allows for interaction, encourages brand loyalty, and can enhance the overall customer experience.